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5 Facts to Consider when choosing a laptop repair facility
1. Are our Competitors as qualified?
Our service technicians have over 20+ years
experience in repairs!
MD Computers technicians have engineering or electronics degrees and have
been in the business of repairing laptops since they entered the marketplace. After 23years of business based in San Diego We have been around long enough to see
many competitive companies in our area fold due to lack of expertice
and improper business practices. We are proud to publicize that fact that over 90% of our business are long term customers or referrals .
2. Is the business
licensed for repairs on electronics and
software?
It sounds like common sense but you
may be surprised to find out that perhaps 75% to 90% of the people
you call for a computer repair are not even licensed to legally work
on your computer. MD Computers has been fully licensed and complaint free since our
doors opened in 1985! Additionally, we are approved by most of the leading brands of laptops to perform warranty based repairs on your laptop.
3. How soon can I expect my equipment back?
Other service stores takes over a
week to do repairs and often you will charge you a diagnostic fee. NOT US!. MD Computers has a same day or next day
turn-around on most repairs and can generally diagnose your immediately. Walk-ins are always accepted. Diagnostics and estimates are FREE, no hassle, no surprises! (Exception: very lengthy harddrive diagnostics - 1hr min.)
4. Do you have a warranty
for parts and labor?
MD Computers has a minimum 30 day
labor and a 90 day parts warranty. Most parts are warrantied for 1year.
5. If required can you perform component
level work or do you just replace parts?
Most
repair centers can only replace entire damaged parts and this can lead to some costly repairs. At MD Computers
we have a modern lab facility to trace down and locate individual
components that are faulty. Allowing us to provide our Customers
with timely mainboard and port repairs.When our competitors state it cannot
be fixed - we step in! We provide this service to a great many repair facilities nationwide. Our component repairs reflect labor rate only, saving our customers large and
unnecessary cost, ie: new mainboards or laptops.
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